HOW TO SHOP

To place an item in your shopping cart, click on the red "Add to Cart" button under the item. Placing items in your shopping cart does not obligate you to buy them. You can always remove them later.

When you are finished shopping, click on "View Cart" near the top of the page. You will see a list of the items you selected, along with the option to make any changes (such as changing the quantities or deselecting an item.)

Once you are satisfied with your order, click on "Check Out" to continue. You will be directed to our secure server, and complete billing, shipping and payment information. We will confirm your order by e-mail, so please make sure your e-mail address is correct! Payment options are Visa, MasterCard, and American Express. If you prefer payment by another method, please contact us.

SHIPPING

If the order contains flammable, aerosol or hazardous chemicals, we ship via FedEx ground.* If the order does not contain flammable or aerosol chemicals, we ship via U.S. mail.

Cost of Shipping: The cost of shipping, handling and insurance within the continental U.S. is calculated as part of your total by the shopping cart.

If your shipping address is outside the continental U.S.: We will contact you by e-mail regarding the shipping and handling fee, which is based on prevailing shipping rates.

*If your order contains flammable, aerosol or hazardous chemicals, such as the products listed below: We cannot ship these materials outside the continental U.S., since they can't be shipped by air. Also, since FedEx cannot deliver to a PO box, you must include your street address when placing an order for these products:

DAMAGE OR MISSING PRODUCT CLAIMS

Please inspect the shipping container(s) upon delivery, if damage is evident have the Postmaster or carrier's agent make note of the condition; open your order immediately and check the contents with the packing list enclosed. You must promptly file any claims for damage or missing articles with the Post Office or carrier.

Please call us at (800) 347-1200 if you need further assistance with your order.

PRIVACY POLICY

Privacy Notice Table Of Contents:

  • Our Commitment To Privacy
  • The Information We Collect
  • How We Use Information
  • Our Commitment To Data Security
  • Our Commitment To Children's Privacy
  • How To Access Or Correct Your Information
  • How To Contact Us

    Our Commitment To Privacy

    Your privacy is important to us. To better protect your confidential information, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

    The Information We Collect:

    This notice applies to all information collected or submitted on the Kleen Bore Web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

      Name
      Address
      E-mail address
      Phone number
      Credit/Debit Card Information

    On some pages, you can submit information about other people. For example, if you order a gift on−line and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

      Name
      Address
      Phone Number
      (etc.)

    The Way We Use Information:

    We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

    We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

    We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

    When you order from our Web site, we may use your e-mail address or the address of the person to whom you shipped our products, to send updates on our new products and services.

    Finally, we never use or share the personally identifiable information provided to us on-line in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

    Our Commitment To Data Security

    To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect on-line.

    Our Commitment To Children's Privacy:

    Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Web site from those we actually know are under 13, and no part of our Web site is structured to attract anyone under 13.

    How You Can Access Or Correct Your Information

    You can access all your personally identifiable information that we collect on-line and maintain by calling our toll free number (800) 347-1200.

    You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

    To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

    How To Contact Us

    Should you have other questions or concerns about these privacy policies, please call us at (800) 347-1200 or contact us.